Question 1

Why is there an online meeting link for my in-studio session?

Accepted Answer

Even for in-studio sessions, AiVA uses Google Classroom. Here's why you see an online meeting link: 1. Google Classroom is used for distributing materials and announcements. 2. You'll get an email a week before with a link to join. Join immediately to get all instructions and resources. 3. Access to resources ensures a smooth learning process. Follow the email instructions to join Google Classroom right away.

Question 2

I'm signed up for an ONLINE session, but I don't see the zoom link?

Accepted Answer

A week prior to your session, you will receive a reminder email with a link to join the Google Classroom. This platform serves as the main hub for all course-related information, including homework assignments, scripts and other materials, including the zoom link for your session..

Question 3

Do I need a sound-treated booth for online classes?

Accepted Answer

Having a sound-treated booth can improve your recording setup, but it's not required. Students should meet these technical requirements for a smooth class experience:

1. Webcam & Light Source: This helps instructors see you clearly for better interaction. 
2.  Microphone: Don't use your device's built-in mic. Use a headset mic or an external mic for good audio.  By meeting these basic requirements, you can fully participate in our voice acting classes and learn from our instructors! 
3. Please note the additional requirements for the Online Anime Dubbing Workouts.

Question 4

What equipment do I need for AiVA's Online Dubbing workouts?

Accepted Answer

For AiVA's remote Dubbing workouts, you'll need: 1. A wired microphone with gain control 2. Wired closed-back headphones 3. One large screen or two screens (e.g., laptop and tablet) 4. A camera 5. A keyboard and mouse/trackpad 6. High-speed wired internet 7. Zoom Client with 'Original Sound for Musicians' enabled. Confirm your setup when booking, as we can't troubleshoot during the session if you're unprepared.

Question 5

Is it allowed to record the Zoom meeting?

Accepted Answer

Recording any Adventures in Voice Acting training event is strictly prohibited.

Question 6

Why can't I join the Google Classroom?

Accepted Answer

If you are not using an @gmail.com address, Log in to your Google Admin Console at https://admin.google.com. Go to Apps > Additional Google Services > Settings for Classroom > Class Settings. Under "Which Classes can users in your domain join," select "any Google Workspace" and click "save." You should now be able to join the Google Classroom for your Virtual Course.

Question 7

How can I cancel my booking?

Accepted Answer

To cancel your booking, log into your account, go to 'My Bookings' in the Account Menu, and select the booking you want to cancel. Make sure to check the specific booking policies for cancellation windows.

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